Privacy Policy

Southgate Mall respects your privacy. This policy explains what information we collect, how we use it, and your rights under the Protection of Personal Information Act (POPIA).

1. Who We Are

Southgate Mall is owned and managed by Pareto Property Group. This Privacy Policy explains how we collect, use and protect personal information when you use our website at www.southgatemall.co.za or interact with us.

We are committed to protecting your privacy and complying with the Protection of Personal Information Act, 2013 (POPIA) and all applicable South African data protection legislation.

2. Information We Collect

We may collect the following personal information:

• Contact information: Name, email address and phone number when you complete our contact or newsletter forms.
• Usage data: IP address, browser type, pages visited and time spent on our website, collected automatically via analytics tools.
• Communications: Records of correspondence if you contact us by email or through our website.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide customer service.
• Send newsletters and promotional communications (only where you have opted in).
• Improve our website and the services we offer.
• Comply with legal obligations.

We do not sell, rent or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies in your browser settings, though this may affect certain features of the website. Where required by law, we will request your consent before placing non-essential cookies.

5. Third-Party Links

Our website may contain links to third-party websites (such as store websites, Ster-Kinekor, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of internet transmission is 100% secure.

7. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information (subject to legal obligations).
• Object to the processing of your information.
• Lodge a complaint with the Information Regulator of South Africa.

8. Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9. Contact Our Information Officer

For any privacy-related queries or to exercise your rights, please contact us at info@southgatemall.co.za or call +27 11 942 1061.

Southgate Mall · Cnr Rifle Range Rd & Columbine Ave, Mondeor, Johannesburg South, 2091.